Monterey Bay Area Roundup

EFFECTIVE DATE: 2024
INTRODUCTION.

montereybayarearoundup.org (hereinafter "us," "we," or "Company") takes user privacy very seriously because we know that your privacy on the web is very important to you. We are committed to respecting the privacy rights of our customers, visitors, and other users of the Company Website ("the Site"). We created this Website Privacy Policy ("Site Privacy Policy") to give you confidence as you visit and use the Site, and to demonstrate our commitment to fair information practices and the protection of privacy. This Site Privacy Policy is only applicable to the Site, and not to any other third party websites that you may be able to access from the Site, each of which may have data collection, storage, and use practices and policies that differ materially from this Site Privacy Policy. If you choose to provide personally identifying information to us, we will use it and disclose it as described in this Site Privacy Policy. This Site Privacy Policy is incorporated into our Terms of Use by reference. This Site is not directed at children 17 years of age or younger. We, therefore, will not intentionally collect information about any user under the age of 18.

SITE INFORMATION COLLECTION PRACTICES.

Types of Information Collected:
(a) Traffic Data Collected. We automatically track and collect the following categories of information when you visit our Site: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Site; and (4) types of web browsers used to access the Site (collectively "Traffic Data"). Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on the Site. We may use cookies and obtain certain types of information when your web browser accesses montereybayarearoundup.org. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our site may use cookies to store pertinent user information during a session to speed navigation and keep track of items. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive new cookies and how to disable cookies altogether. Note that if you choose to disable the "cookie" function, your experience at the Site may be diminished and some features may not work as they were intended.
(b) Personal Information Collected. In order for you to access services provided in connection with the Site (the "Service"), we require you to provide us with certain information that personally identifies you ("Personal Information"). Personal Information includes the following categories of information: (1) Contact Data (such as your name, mailing address, telephone, and e-mail address); and (2) Financial Data (such as your account or credit card number). We also may collect Retailer ID. If you communicate with us by e-mail, or complete online forms via the Site, any information provided in such communication may be collected as Personal Information. EMAIL THAT YOU SEND US IS NOT NECESSARILY SECURE AGAINST INTERCEPTION. IF YOU WISH TO COMMUNICATE SENSITIVE INFORMATION TO US, SUCH CREDIT CARD INFORMATION, CONTACT US THROUGH ONE OF OUR SECURE ONLINE FORMS OR BY MAIL OR TELEPHONE, INSTEAD OF VIA EMAIL.

USES OF INFORMATION COLLECTED:
(a) Company Use of Information. We use Contact Data to send you information about our services, to send electronic newsletters, or to contact you when necessary. We use Traffic Data to customize and tailor your experience on the Site.
(b) Sharing of Personal Information. We share certain categories of information we collect from you in the ways described in this Site Privacy Policy. We share Contact Data with our business partners who assist us by performing core services (such as data storage and security) related to our operation of the Site. Those business partners have all agreed to uphold the same standards of security and confidentiality that we have promised to you in this Site Privacy Policy, and they will only use your Contact Data to carry out their specific business obligations to Company. If you do not want us to share your Contact Data with our business partners who assist us by performing core services related to our operation of the Site, you can choose not to provide such Personal Information, but please understand that such a request limits your ability to take advantage of those portions of the Site that require such information.
(c) Your Choice Regarding Collection, Use, and Distribution of Personal Information. You may choose not to provide us with any Personal Information. In such an event, you can still access and use much of the Site; however you will not be able to access and use those portions of the Site that require your Personal Information. If you do not wish to receive information from us, CONTACT CUSTOMER SUPPORT

CONFIDENTIALITY AND SECURITY OF YOUR PERSONAL INFORMATION.
Except as otherwise provided in this Site Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless such disclosure is necessary to: (a) comply with a court order or other legal process; (b) protect our rights or property; or (c) enforce our Terms and Conditions of Use. Our Terms of Use policy can be found below. Your Personal Information is stored on secure servers that are not accessible by third parties. We provide you with the capability to transmit your Personal Information via secured and encrypted channels if you use a similarly equipped web browser.

YOUR ABILITY TO ACCESS, UPDATE, AND CORRECT YOUR PERSONAL INFORMATION.
We maintain a procedure in order to help you confirm that your Personal Information remains correct and up-to-date. Please contact us at CONTACT CUSTOMER SUPPORT or by mail or phone to (a) request a review and update your Personal Information that we have already collected; (b) choose whether or not you wish us to send you information about our company; and/or (c) choose whether or not you wish for us to share your Personal Information with our business partners who assist us by performing core services related to our operation of the Site.

EMAIL SECURITY.
EMAIL THAT YOU SEND US IS NOT NECESSARILY SECURE AGAINST INTERCEPTION. IF YOU WISH TO COMMUNICATE SENSITIVE INFORMATION TO US, SUCH AS CREDIT CARD NUMBERS INFORMATION, CONTACT US THROUGH ONE OF OUR SECURE ONLINE FORMS OR BY MAIL OR TELEPHONE, INSTEAD OF VIA EMAIL.

LOST OR STOLEN INFORMATION.
You must promptly notify us if your credit card, user name, or password is lost, stolen, or used without permission. In such an event, we will remove that credit card number, user name, or password from your account and update our records accordingly.

AFFILIATED SITES.
The Site contains links to other websites. We are not responsible for the privacy practices or the content of such websites. We have no control over such websites and you should exercise caution when deciding to disclose your Personal Information on other websites.

UPDATES AND CHANGES TO SITE PRIVACY POLICY.
We reserve the right, at any time and without notice, to add to, change, update, or modify this Site Privacy Policy, simply by posting such change, update, or modification on the Site and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the Site.

CONTACT US.
For more information regarding this Site Privacy Policy or the Site, please CONTACT CUSTOMER SUPPORT or at the address above:

TERMS OF USE AND POLICIES.

General montereybayarearoundup.org ('SITE or MBAR ') acts as a marketplace, an intermediary between buyers and ticket sellers ('TICKET SELLERS') to facilitate the purchase and sale of event tickets, and as such is not directly involved in the actual ticket sale transaction between the buyers and TICKET SELLERS. ALL SALES ARE FINAL. As tickets sold through SITE are often obtained through the secondary market and prices are determined by the individual ticket seller, the prices for tickets may be above or below face value. Tickets sold through SITE are from a third party; therefore, the buyer's name will not be printed on the tickets. Please note that the name on the tickets does not affect the buyer's ability to access the event. By using or visiting this SITE or purchasing tickets in any manner from the SITE, USER expressly agree to abide and be bound by these Terms and Policies, as well as all applicable laws, ordinances and regulations.
ALL SALES ARE FINAL; there are no cancellations, returns, or exchanges.
IF AN EVENT IS CANCELLED, USER will be given a full refund minus any delivery charges if the tickets have already been delivered.
IF AN EVENT IS POSTPONED OR RESCHEDULED and the original tickets are valid for entry at the time of the rescheduled event, USER order will not qualify for a refund.
Confirmed orders may be filled with comparable or upgraded tickets if the original tickets are no longer available.
All orders placed the SITE or with the customer contact center must be confirmed by the respective seller before the buyer guarantee takes effect.
Our buyer guarantee provides for a full refund in the unlikely event that USER do not receive valid tickets in time to attend the event.
The following are the rules ('TERMS') that govern use of the SITE by any user of the SITE ('USER'). By using or visiting the SITE, USER expressly agrees to be bound by these TERMS and to follow these TERMS and all applicable laws and regulations governing the SITE. SITE reserves the right to change these TERMS at any time, effective immediately upon posting on the SITE. If USER violates these TERMS SITE may terminate USER'S access to the SITE, bar USER from future use of the SITE, cancel USER'S ticket order, and/or take appropriate legal action against USER.
All sales are final SINCE tickets are a one-of-a-kind item and not replaceable, there are no refunds, exchanges or cancellations. If an event is postponed or rescheduled, tickets will be honored for the rescheduled date. New tickets generally will not need to be issued; in the rare case that new tickets are needed, USER will be contacted by MBAR.
If an event is cancelled without a rescheduled date, USER will need to contact the TICKET SELLER who fulfills USER's order (hereinafter known as 'FULFILLER') for a refund. The FULFILLER may require USER to return the supplied tickets at USER's expense before receiving any refund USER is entitled to due to cancellation. SITE is not responsible for providing or securing this refund for USER. Any shipping and handling charges are not refundable. Refunds will be processed in the same currency as the original order. Conversion charges, including though not exhaustive of the ones issued by USER's bank, if any, are not covered by SITE or Fulfiller. Neither SITE nor the FULFILLER will issue exchanges or refunds after a purchase has been made or for lost, stolen, damaged or destroyed tickets. When USER receives tickets, USER should keep them in a safe place. Please note that direct sunlight or heat may damage tickets.

TICKET AVAILABILITY.
SITE cannot and does not guarantee ticket availability until USER is in possession of their tickets. Generally, all ticket listings on SITE are a unique set of tickets from an individual TICKET SELLER. Some listings on SITE may only be representations of available tickets or an offer by SITE to obtain tickets and not actual seat locations or currently available tickets.
Occasionally tickets ordered may no longer be available at the price or in the quantity originally ordered at the time the order is received. If equivalent or better seat locations are available at the same price, the TICKET SELLER will fill the order with the alternative seat locations. If no alternates are available, either USER'S credit card will not be charged at all or the entire amount will be refunded, and USER will be notified that the USER's request has been rejected.
Orders placed through SITE will be fulfilled by one of SITE'S network of participating TICKET SELLERS. Contact information for the FULFILLER will be provided to USER upon completion of the purchase process. If this information is lost, USER may CONTACT CUSTOMER SUPPORT to retrieve information about the order. USER should carefully enter all required information when submitting an order. USER is responsible for any errors made when entering their information, errors may result in issues such as a delay in processing the order or in delivery of tickets or in cancellation of order.

PRICING.
All prices are in United States Dollars (USD) unless otherwise specifically stated. SITE cannot confirm the price for any products or services purchased on the SITE until after an order is completed by USER. Despite SITE'S best efforts, a small number of products and services listed on the SITE may be priced incorrectly. If the FULFILLER discovers the actual correct price is higher than the stated price, the FULFILLER will either complete the order at the original stated price, contact USER to inform them of different price with an option to purchase, or cancel USER'S order and notify USER of such cancellation.

SCHEDULE OF FEES AND CHARGES.
The price charged to USER's credit card beyond the price of the individual tickets shall include the following fees and charges:
Service Fee: Cost per ticket associated with SITE operation, customer service center operation, obtaining tickets on behalf of USER and other costs associated with the fulfillment of USER's ticket request.
Delivery: Costs associated with the Delivery Method chosen by USER and the SITE'S arrangement of USER's ticket delivery by the FULFILLER.
Total: Entire amount charged to USER, including each ticket's price as set by the FULFILLER, Service Fee, and Delivery.

TAXES.
TICKET SELLER is responsible for keeping abreast of all changes to the tax withholding requirements and amounts in the various tax jurisdictions where TICKET SELLER sells tickets, and, for determining whether any taxes are due for any tickets sold and, except for states for which SITE has informed TICKET SELLER that SITE will collect certain taxes, , for collecting and remitting such taxes in accordance with applicable law. Except for states for which SITE has informed TICKET SELLER that SITE will add taxes to the checkout calculation, TICKET SELLER shall include any applicable sales, use, excise, service and other taxes in the ticket price. TICKET SELLER shall provide SITE with any information SITE requires in order to enable SITE to report information regarding payments SITE has made to TICKET SELLER to relevant tax authorities including but not limited to employer identification number, social security number, or tax id number and TICKET SELLER authorizes SITE to release that information to the relevant tax authorities.

PAYMENT.
Third Party Payment Platforms (Paypal, ApplePay, etc.).
If USER selects to complete a transaction on SITE using a Third Party Payment Platform, such third party services may be subject to separate policies, terms of use, and or fees of said third parties and USER accepts the same by completing the transaction using the Third Party Payment Platform. The name on the transaction of USER's Third Party Payment Platform account will be 'My Ticket Tracker.' If USER has any questions about the transaction on the Third Party Payment Platform account, USER should contact CONTACT CUSTOMER SUPPORT.

DISPUTED CHARGES.
By placing an order, USER authorizes SITE to charge USER's method of payment for the total amount, which includes the ticket price, service and delivery fees, and any other optional services USER agrees to purchase. If USER disputes a charge and it is determined that the charge was valid and not the result of credit card or other payment fraud, SITE has the right to seek payment, including all associated fees, by whatever means SITE deems appropriate, including but not limited to using collection agencies and legal remedies. SITE may mitigate its damages by relisting the tickets that are the subject of the payment dispute. USER may lose access to any/all tickets purchased if USER files a dispute with their issuer.

EVENT LISTINGS.
SITE does not guarantee the accuracy of event information on SITE including but not limited to event name, event location or venue, event start time, or event date. Event start times are subject to change without notice. Changes to an event including but not limited to event location or venue, event start time, event date, performer list, performance type, length of event, and amenities included in a ticket package may be done at the discretion of the venue, other party responsible for the event each of which are unaffiliated with SITE and SITE has no control over such changes, nor can SITE be liable for any such changes. USER agrees to visit the website of the to find out if there have been any event time adjustments.

TICKET HOLDER BEHAVIOR POLICY.
The USER agrees to abide by all rules and policies of the venue where the event is located relating to conduct and behavior. Should the USER be ejected from the event or denied entry for failure to abide by the venue's rules and policies, USER shall be subject to all applicable fines and legal or other expenses associated with the ejection. In addition, all costs associated with the purchase of event tickets will not be refundable. Further, should the ejection result in the loss of the TICKET SELLER's right to use any other tickets, including season tickets at that venue, or the right to purchase other tickets from that venue, USER shall be held liable for all reasonable costs, expenses, and losses associated with said loss, including but not limited to all direct, indirect, vicarious, consequential, exemplary, incidental, special or punitive damages, including lost profits.

FRAUDULENT USE.
To protect USER from fraud, USER may be required to provide additional proof of identify on any order. Proof of identity may include but is not limited to a signed credit card authorization and/or photocopies of public documents such as a state driver's license or federal passport.

DELIVERY.
All orders are delivered to USER using the delivery method chosen for the order. In some cases a USER's selected shipping must be upgraded without notice to USER and the USER will be charged for the upgraded shipping. Most orders are shipped the same business day in which they are received. Orders placed after business hours may be shipped on the next business day. Shipments may require direct signature at the point of delivery. USER is responsible to provide correct shipping address at the time of purchase. SITE and SELLER will not provide refunds if USER provides incorrect shipping information. USER must contact SELLER or SITE customer support if USER has not received an email with tracking information. By placing an order, USER understands and agrees to the following shipping terms.

DELAYED SHIPMENT.
Event tickets are generally delivered according to the delivery method selected at the time of ticket checkout. Most tickets are shipped the same business day in which the order is received or, if an order is placed after business hours, tickets may be shipped on the next business day. However, tickets may not always be available for immediate delivery, particularly in cases when the tickets have been purchased far in advance of the event in question or for certain events including but not limited to the following: all off-season orders for professional sporting leagues, concerts, and Las Vegas and other Nevada events; delivery may also be delayed due to the actions of the performer, venue, or team. While most tickets are delivered within three business days of the delivery method chosen, this does not imply a guaranteed delivery date. In these situations tickets may be marked with an estimated ship date. USER will be provided with account access information that will allow them to view the status of their order, tickets and tracking information, if available, after purchase. In the case where tracking information is not available USER may contact a representative of the FULFILLER for shipment information or an estimated delivery date. Tickets will be shipped when available, and choice of an expedited delivery method does not guarantee that tickets will be shipped immediately. USER should check the order notes for the estimated delivery date.

DELIVERY VERIFICATION.
If USER specifies a shipping address that does not allow for Delivery Verification, such as a Post Office Box, USER may be required to pay an additional fee to cover the additional risks associated with this type of order. If such a shipping address is used, the FULFILLER will, at its discretion, either contact USER about the additional fee prior to shipping or cancel USER'S order and notify USER of such cancellation. Shipments may require direct signature at the point of delivery. Once FULFILLER has shipped the tickets, it is USER's responsibility to receive the package. Should the package be refused, undelivered, or returned, refunds or credits will not be issued by FULFILLER as per the All Sales Are Final term of these Terms. If a package has been returned and must be re-shipped by the FULFILLER, it is the USER responsibility to contact the FULFILLER for re-shipping options. USER understands that additional delivery fees may be charged prior to reshipping.

LOCAL DELIVERY.
USER must pick up the tickets from the designated location provided to the USER, which will be located near the venue. USER will need to bring a government-issued ID in order to claim the tickets and may be asked to present the credit card used at time of purchase as further verification. Should USER encounter a problem at the local delivery location, USER must contact FULFILLER for assistance. Neither SITE nor FULFILLER will issue refunds for USER'S failure to provide a valid government-issued ID or other required documentation for release of tickets or if USER does not pickup tickets from designated location.

WILL-CALL OPTION.
USER must pick up the tickets at the box office of the venue approximately one hour before the scheduled start of the event. USER will need to bring a government-issued ID in order to claim the tickets. Should USER encounter a problem at the box office, USER must contact FULFILLER for assistance.

DENIED ENTRY TO AN EVENT.
If USER is having difficulty using the tickets to gain entry to the event at the venue, USER should contact SITE immediately by calling (866)459-9233. If SITE is not able to resolve the matter and USER is denied entry by the venue, USER may be eligible for a refund. To be eligible for a refund USER must obtain written proof from the venue showing that USER was denied entry to the event and email that proof along with a description of the circumstances to SITE at customersupport@ticketfaster.com within ten (10) days of the event.
If SITE receives the email with written proof from the venue and USER's description of the circumstances of the denied entry within ten (10) days of the event, SITE will investigate USER's claim. If SITE, in its reasonable discretion, determines that USER was denied entry USER will receive a refund of the cost of the tickets and all fees and shipping charges. The refund will be USER's sole remedy for the denied entry.

PERMITTED USE.
USER agrees that USER is only authorized to visit, view, and to retain a copy of pages of this SITE for USER'S own personal use, and that USER shall not duplicate, download, publish, modify, or otherwise distribute the material on this SITE for any purpose other than to review event and promotional information, for personal use, or to purchase tickets or merchandise for USER'S personal use, unless otherwise specifically authorized by SITE to do so. USER may not use any robot, spider, scraper, offline reader, site search/retrieval application or other manual or automatic device, tool, or process to retrieve or in any way reproduce, circumvent, or interfere with the Site or its contents, nor may USER use any automated software or computer system to search for, reserve, buy, or otherwise obtain tickets from SITE. USER may not submit any software or other materials that contain any viruses, worms, Trojan horses, defects, date bombs, time bombs, or other items of a destructive nature. The content and software on this SITE is the property of SITE and/or its suppliers and is protected by U.S. and international copyright laws.

LINKS.
The SITE may automatically produce search results that reference or link to third party websites throughout the Internet. SITE has no control over these sites or the content within them. SITE cannot guarantee, represent or warrant that the content contained in these third party sites is accurate, legal and/or inoffensive. SITE does not endorse the content of any third party site, nor does SITE warrant that they will not contain viruses or otherwise impact USER'S computer systems. By using the SITE to search for or link to another site, USER agrees and understands that USER may not make any claim against SITE for any damages or losses, whatsoever, resulting from use of the SITE to obtain search results or to link to another site. If USER experiences a problem with a link from the SITE, please notify SITE at customersupport@ticketfaster.com and SITE will investigate USER'S claim and take any actions deemed appropriate at SITE'S sole discretion.

VIOLATION OF THE TERMS.
SITE, in its sole discretion, and without prior notice, may terminate USER'S access to the SITE, cancel USER'S ticket order or exercise any other remedy available to it. USER agrees that monetary damages may not provide a sufficient remedy to SITE for violations of these terms and conditions and USER consents to injunctive or other equitable relief for such violations. SITE may release USER information by operation of law, if the information is necessary to address an unlawful or harmful activity against SITE. SITE is not required to provide any refund to USER if USER is terminated as a USER of this SITE.

INTELLECTUAL PROPERTY INFORMATION.
For purposes of these TERMS, 'CONTENT' is defined as any information, communications, software, photos, video, graphics, music, sounds, and other material and services that can be viewed by USERS on the site. This includes, but is in no way limited to, message boards, chat, and other original content. By accepting these TERMS, USER acknowledges and agrees that all CONTENT presented to USER on this site is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of SITE and/or its affiliates. USER is only permitted to use the CONTENT as expressly authorized in writing by SITE or the specific provider of CONTENT. Except for a single copy made for personal use only, USER may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this site in any form or by any means without prior written permission from SITE or the specific CONTENT provider, and USER is solely responsible for obtaining permission before reusing any copyrighted material that is available on this site. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. Neither SITE nor any of its affiliates warrant or represent that USER'S use of materials displayed on, or obtained through, this site will not infringe the rights of third parties. All other trademarks or service marks are property of their respective owners. Nothing in these TERMS grants USER any right to use any trademark, service mark, logo, and/or the name of SITE or any of its affiliates.
SITE reserves the right to terminate the privileges of any USER who uses this SITE to unlawfully transmit or receive copyrighted material without a license or express consent, valid defense or fair use exemption to do so. After proper notification by the copyright holder or its agent to us, and confirmation through court order or admission by the USER that they have used this SITE as an instrument of unlawful infringement, SITE will terminate the infringing USER'S rights to use and/or access to this SITE. SITE may, also in its sole discretion, decide to terminate a USER's rights to use or access to the SITE prior to that time if SITE believes that the alleged infringement has occurred.

DISCLAIMERS.
SITE MAKES NO ASSURANCES THAT THE SITE WILL BE ERROR-FREE, UNINTERRUPTED, OR PROVIDE SPECIFIC RESULTS FROM USE OF THE SITE OR ANY SITE CONTENT, SEARCH OR LINK THEREIN. THE SITE AND SITE CONTENT ARE DELIVERED ON AN 'AS-IS' AND 'AS-AVAILABLE' BASIS. SITE MAKES NO ASSURANCES THAT FILES USER ACCESSES OR DOWNLOADS FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. SITE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED INCLUDING ALSO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SITE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, VICARIOUS, INCIDENTAL, SPECIAL, PUNITIVE, LOSS OF BUSINESS OR LOSS OF PROFITS OR CONSEQUENTIAL DAMAGES, WHETHER BASED UPON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, NEGLIGENCE, PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
SITE DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTY USERS, SITE USERS, ADVERTISERS AND/OR SPONSORS ON THE SITE, IN CONNECTION WITH THE SITE SERVICE OR OTHERWISE RELATED TO USER USE OF THE SITE AND/OR THE SITE SERVICE. SITE IS NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES, ACTIONS OR FAILURE TO ACT OF ANY TICKET BROKER, VENUE, PERFORMER, (INCLUDING BUT NOT LIMITED TO THEIR PERFORMANCE, FAILURE TO PERFORM OR MODIFICATION OF THE PERFORMANCE OR EVENT IN ANY WAY), PROMOTER OR OTHER THIRD PARTY IN CONNECTION WITH OR REFERENCED ON THE SITE.

LIMITATION ON LIABILITY.
USER acknowledges that SITE is a venue allowing people to buy and sell tickets to events. The listings of ticket inventory on SITE are provided by a third party ('PROVIDER'). Neither SITE nor PROVIDER is involved in the actual transaction between buyers and sellers. While SITE and PROVIDER may help facilitate the resolution of disputes, neither SITE nor PROVIDER has control over the content of the tickets listed on SITE, the truth or accuracy of such listings, the ability of the FULFILLER to sell tickets, or that USER and FULFILLER will actually complete a transaction. Regardless of this provision, if either SITE or PROVIDER is found to be liable, SITE or PROVIDER'S liability to USER or any third party is limited to the greater of (a) any amounts due under SITE's limited guarantee when applicable, (b) the amount of fees in dispute not to exceed the total fees of the transaction, or (c) $100.
Except in jurisdictions where such provisions are restricted, in no event will SITE or PROVIDER be liable to USER for any indirect, vicarious, consequential, exemplary, incidental, special or punitive damages, including lost profits, even if SITE and PROVIDER have been advised of the possibility of such damages. USER further agrees that the maximum available remedy on any successful claim is the greater of the choices listed in the paragraph above.

INDEMNITY.
USER agrees to indemnify and hold SITE, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of USER'S use of the SITE, including also USER'S use of the SITE to provide a link to another site or to upload content or other information to the SITE.

GOVERNING LAW.
USER agrees that any controversy or claim arising out of or relating to the use of SITE will be governed by the laws of the State of California without regard to its conflict of law provisions. USER agrees to personal jurisdiction by venue in the state and federal courts of the State of California, Monterey County.

ARBITRATION AND DISPUTE RESOLUTION.
Any controversy, claim, dispute, or other action, arising out of or relating to the use of SITE, any order placed on SITE, or these policies including any dispute over the validity, enforceability or scope of this arbitration provision (a 'CLAIM' or 'CLAIMS') shall be resolved through binding arbitration administered by the American Arbitration Association (the 'AAA') in accordance with its Consumer Rules. SITE will pay all filing, administration, and arbitrator fees for any arbitration for a CLAIM of US$1,000 or less. If, however, the arbitrator finds that either the substance of the CLAIM or the relief sought in the CLAIM is frivolous or that the CLAIM was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all such fees will be governed by applicable AAA Rules. In such case, USER agrees to reimburse SITE for all monies previously disbursed by SITE that are otherwise USER's obligation to pay under the AAA Rules. In addition, if USER initiates an arbitration for a CLAIM for more than US$1,000, the payment of fees will be governed by the AAA Rules. The AAA rules will determine whether the arbitration will take place through written submissions by USER and SITE, by telephone, or in person. SITE and USER shall both participate in the selection of an arbitrator. Any award issued through arbitration is enforceable in any court of competent jurisdiction.
BY AGREEING TO ARBITRATE, USER IS GIVING UP THE RIGHT TO LITIGATE (OR PARTICIPATE IN AS A PARTY OR CLASS MEMBER) ANY AND ALL CLAIMS IN COURT BEFORE A JUDGE OR JURY. INSTEAD, A NEUTRAL ARBITRATOR WILL RESOLVE ALL CLAIMS. IF USER DOES NOT WISH TO BE BOUND BY THIS ARBITRATION PROVISION, USER MUST NOTIFY SITE IN WRITING WITHIN 30 DAYS OF THE DATE THAT USER PLACES AN ORDER ON SITE. USER's WRITTEN NOTIFICATION TO SITE MUST INCLUDE USER's NAME, ADDRESS AND ORDER NUMBER AS WELL AS A CLEAR STATEMENT THAT USER DOES NOT WISH TO RESOLVE CLAIMS WITH SITE THROUGH ARBITRATION. WRITTEN NOTIFICATION SHOULD BE MAILED TO SITE.
Any arbitration or trial of any CLAIM will take place on an individual basis without resort to any form of class or representative action ('CLASS ACTION WAIVER'). Regardless of anything else in this Arbitration Provision, the validity and effect of this CLASS ACTION WAIVER may be determined only by a court and not by an arbitrator. USER and SITE acknowledge that the CLASS ACTION WAIVER is material and essential to the arbitration of any disputes between the parties and is non-severable from the agreement to arbitrate CLAIMS. If the CLASS ACTION WAIVER is limited, voided or found unenforceable, then the parties' agreement to arbitrate shall be null and void with respect to such proceeding, subject to the right to appeal the limitation or invalidation of the CLASS ACTION WAIVER. USER AND SITE ACKNOWLEDGE AND AGREE THAT UNDER NO CIRCUMSTANCES WILL A CLASS ACTION BE ARBITRATED.
All CLAIMS brought by USER against SITE must be resolved in accordance with this Arbitration and Dispute Resolution Section. All CLAIMS filed or brought contrary to this Arbitration and Dispute Resolution Section shall be considered improperly filed. Should USER improperly file a CLAIM, SITE may recover attorneys' fees and costs up to USD $10,000 from USER, provided that SITE has notified USER in writing of the improperly filed CLAIM, and USER fails to promptly withdraw the CLAIM after USER receives notice of improper filing from MBAR .

FORCE MAJEURE.
MBAR shall not be deemed in default or otherwise liable under these rules and policies due to its inability to perform its obligations by reason of any fire, earthquake, flood, substantial snowstorm, epidemic, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, act of public enemy, cyber-terrorism, embargo, war, act of God, or any municipal, county, state or national ordinance or law, or any executive, administrative or judicial order (which order is not the result of any act or omission which would constitute a default hereunder), or any failure or delay of any transportation, power, or communications system or any other or similar cause not under MBAR 'S control (hereinafter all of the foregoing is collectively referred to as 'FORCE MAJEURE'). Notwithstanding the foregoing, SITE shall be permitted to terminate this Agreement with or without notice to USER in the event that USER is prevented from performing hereunder due to FORCE MAJEURE.

REGISTRATION.
Certain areas of the SITE are provided solely to registered USERS of the MBAR . Any USER registering for such access agrees to provide true and accurate information during the registration process. SITE reserves the right to terminate the access of USER should SITE know, or have reasonable grounds to suspect that USER has entered false or misleading information during the registration process. ALL REGISTERED USERS MUST BE OVER EIGHTEEN (18) YEARS OF AGE. Children under the age of eighteen (18) shall not be permitted to register. SITE reserves the right to require valid credit card information as proof of legal age. SITE maintains a strict online Privacy Policy and will not sell or provide USER credit card information to third parties.
SITE reserves the right to refuse or reject service to anyone for any reason at any time.
TALENT USER reserves the right to reject any request at their sole discretion.
USER understands that USER'S information (not including credit card information), may be transferred unencrypted and that such transfer may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

ATTENTION CALIFORNIA CONSUMERS! PLEASE READ CAREFULLY AN UPDATED SECTION PERTAINING TO USER RIGHTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT ('CCPA').
USERS of montereybayarearoundup.org can browse montereybayarearoundup.org without revealing USER'S personal information, but in order to take advantage of most of the services, USER must provide with personal information on forms. By providing personal information, USER expressly consents to the collection, use, disclosure and retention of USER'S personal information as described in this privacy policy ('PRIVACY POLICY'), and the terms set forth in our Terms & Conditions. This PRIVACY POLICY covers MBAR and PROVIDER'S treatment of personal or personally identifiable information, herein referred to as 'PERSONAL INFORMATION', that may be collected when USER is on the MBAR and when USER uses MBAR services. This PRIVACY POLICY does not apply to the practices of companies or individuals that MBAR does not own or exercise supervisory control over, or to third party advertisers on the MBAR.
MBAR does update this PRIVACY POLICY from time to time so please review this PRIVACY POLICY regularly. If MBAR materially alters the PRIVACY POLICY, MBAR will notify USER of such changes by posting a notice on MBAR and/or contacting USER at the e-mail address provided to MBAR. Your continued use of the SITE will be deemed as USER agreement that USER information may be used in accordance with the new policy. If USER do not agree with the changes, then USER should stop using the SITE, and USER should notify SITE that USER do not want USER information used in accordance with the changes.

THIS PRIVACY POLICY DISCLOSES THE PRIVACY PRACTICES FOR montereybayarearoundup.org. IT APPLIES SOLELY TO INFORMATION COLLECTED BY THIS WEBSITE. THIS PRIVACY POLICY WILL NOTIFY USER OF THE FOLLOWING:
What PERSONAL INFORMATION is collected from USER through the SITE, how it is used, and with whom it may be shared.
What choices are available to USER regarding the use of USER data.
The security procedures in place to protect against the misuse of USER information.
As applicable, how USER can correct any inaccuracies in the information.
Information Collection, Use, and Sharing PROVIDER and FULFILLER are the sole users of the information collected on this SITE.
PROVIDER only has access to or collects information that USER voluntarily gives via email or other direct contact from USER or if USER gives SITE permission to access such information, such as requesting or purchasing tickets from a FULFILLER, including, but not limited to, name, address, email address, telephone number, credit/debit card information and purchase information.
SITE and PROVIDER may also collect details of USER visits to SITE and the resources that USER access, including, but not limited to, traffic data, location data, weblogs, and other communication data, including USER IP address, the date and time USER accessed or left the SITE and which pages USER viewed. Some parts of SITE use cookies and other technologies to collect this information about USER general internet usage.

SEE SECTION BELOW 'HOW WE USE COOKIES, THIRD PARTY ADVERTISING, SERVICES AND COLLECTION OF DATA' TO LEARN MORE.
By submitting a telephone number to SITE, USER agree that a representative of montereybayarearoundup.org can contact USER at the number USER provide, potentially using automated technology (including texts/SMS messaging) or a pre-recorded message. Your consent is not an obligation to receive any of PROVIDER or FULFILLER's products and/or services.
PROVIDER, along with FULFILLER, will use USER's personal information for transactional purposes, including those related to customer service for the transaction. PROVIDER may also use USER's personal information to provide marketing services on behalf of SITE as well as share USER's personal information with affiliated entities of PROVIDER to provide joint content and services and to market the products and services of such entities. PROVIDER may sell USER'S personal information to non-financial organizations, such as companies engaged in direct marketing and the selling of consumer products and services.
PROVIDER will use USER information to respond to USER regarding the reason USER contacted SITE. PROVIDER will not share USER information with any third party outside of PROVIDER's organizations, other than as necessary to fulfill USER request, e.g. to fulfill or ship an order, or, in some instances, to partner with another company to provide certain content, programs and services such as those disclosed in the previous paragraph. In those cases, PROVIDER will require third party agents to maintain the confidentiality of the data through a written agreement. In those situations, when USER provides PERSONAL INFORMATION, it may be sent directly to the partner company or PROVIDER may share the information with the partner company. Unless USER requests otherwise, PROVIDER may contact USER in the future to tell USER about specials, new products or services, or changes to this Privacy Policy. Neither SITE nor PROVIDER are responsible for the policies or offerings of any third party, and USER is urged to review third party's policies and terms and conditions, as they may vary.
SITE and PROVIDER will respond to verified law enforcement, or other governmental department request or subpoena relating to a criminal investigation, alleged illegal activity, or identity theft. In such events, SITE and PROVIDER will disclose information relevant to the investigation such as name, city, state, zip code, telephone number, email address, fraud complaints, IP address, and credit card information. SITE and PROVIDER may also share such information with third parties for the purposes of investigating or preventing fraudulent activities. SITE and PROVIDER reserve the right to report to law enforcement agencies any activities that they believe, in good faith, to be unlawful. In the case of identity theft, USER may authorize a law enforcement officer to request the records from SITE and PROVIDER or USER may request that SITE and PROVIDER send any records directly to a law enforcement officer.
SITE and PROVIDER may also use and disclose USER information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by SITE and PROVIDER about SITE USERS is among the assets transferred.
SITE and PROVIDER will not use personal information collected for materially different, unrelated, or incompatible purposes without providing USER with notice and/or updating this PRIVACY POLICY.

USER ACCESS TO AND CONTROL OVER INFORMATION IF REQUIRED BY APPLICABLE LAW, USER CAN DO THE FOLLOWING BY CONTACTING PROVIDER VIA THE EMAIL ADDRESS OR PHONE NUMBER LISTED BELOW IN THE 'CONTACT US' SECTION:
Opt out of any future contact from SITE or PROVIDER;
See what data is on file about USER, if any;
Change or correct any data on file about USER;
Have deleted any data on file about USER; and
Express any concern USER has about use of USER data.
USER also has the option, at the time of purchase, to opt-in to receiving marketing material or third party offers.
For more information regarding SITE's compliance with state-specific consumer privacy laws, please see below.
To stop receiving promotional or marketing emails or to opt-out of having USER's information sent to third parties for marketing purposes, USER can follow the instructions in any promotional email USER receives from SITE. Even if USER opts out of receiving promotional or marketing emails, USER will still be contacted with transactional messages.
USER has the right to access their data and provide instructions on how to go about doing so.
An individual who seeks access, or who seeks to correct, amend or delete inaccurate data, as required by MBAR in accordance with applicable law(s), should direct their query to CONTACT CUSTOMER SUPPORT SITE, PROVIDER, or FULFILLER will respond within a reasonable time frame or as required by applicable law(s).

USE OF COOKIES, THIRD PARTY ADVERTISING, SERVICES & DATA COLLECTION.
Please note that third party vendors, including but not limited to Google, show advertisements for SITE on the Internet. Third party vendors, including but not limited to Google, use cookies to serve advertisements based on USER's prior visits to SITE. To opt out of Google's use of cookies and web beacons, USER can visit the Google advertising opt-out page available on Google's website at https://policies.google.com/technologies/ads. SITE may share, sell, or rent USER information collected voluntarily from USER on the SITE with third party vendors, advertising companies, or analytics providers including but not limited to Google.

IN ADDITION, SITE PARTICIPATES IN TARGETED ADVERTISING.
SITE allows third-party companies to collect certain information when USER visits SITE to provide measurement services to SITE and target ads to USER. SITE uses this information to serve ads for SITE'S products or services or for the products or services of other companies when USER visits this SITE or other websites. These companies use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware or software information, cookie and session ID) and personally identifiable information (e.g. IP address) during USER's visits to this SITE and other websites in order to provide advertisements about goods and services likely to be of greater interest to USER. These parties typically use a cookie, third party web beacon, or other similar technologies to collect this information.
SITE also works with third parties that collect information across various channels. Such third parties use this information to recognize USER across different channels and platforms, including but not limited to, computers, mobile devices, smart TVs, over time for advertising, analytics, attribution, and reporting purposes. USER's data may be transferred outside the country from which it was originally collected.
Some browsers have a 'do not track' feature that lets USER tell websites that USER does not want to have USER's online activities tracked. Currently, SITE does not respond to browser 'do not track' signals, but SITE does provide USER the option to opt out of targeted advertising. To learn more about this type of advertising or to opt-out of this type of advertising, visit CONTACT CUSTOMER SUPPORT
Security takes reasonable precautions to protect USER information. When USER submits sensitive information via SITE, USER information is protected both online and offline.
Whenever PERSONAL INFORMATION or other sensitive information (such as credit card data) is collected, we strive to protect that information by encrypting and transmitting that data to SITE in a secure way. PROVIDER is committed to not re-identifying sensitive information collected by SITE.
While encryption is used to protect sensitive information transmitted online, PROVIDER also protects USER information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to PERSONAL INFORMATION. The computers and servers on which PERSONAL INFORMATION is stored are kept in a secure environment.
Nonetheless, the transmission of information via the internet is not completely secure and therefore PROVIDER cannot guarantee the security of data sent to SITE electronically, and transmission of such data is therefore entirely at USER own risk.
If USER feels that PROVIDER is not abiding by this PRIVACY POLICY, USER should contact SITE immediately via CONTACT CUSTOMER SUPPORT
Users Only of Legal Age of Majority SITE is designed and intended for those who have reached the age of majority (18 years of age). By using SITE, USER affirm that USER are at least 18 years of age or older. SITE and PROVIDER are not liable for any damages that may result from a user's misrepresentation of age.
No one under the age of 13 is authorized to submit or post any information, including personally identifying information, on SITE. Under no circumstances may anyone under age 13 use SITE. Parents or legal guardians of children under 13 cannot agree to these Terms on their behalf.
Rights of California Residents under the CCPA, CCPA provides California residents with specific rights regarding their personal information.

ACCESS TO SPECIFIC INFORMATION AND DATA PORTABILITY RIGHTS.
You have the right to request that the SITE disclose certain information to USER about the collection and use of USER PERSONAL INFORMATION over the past twelve (12) months. Once PROVIDER receives and confirms USER verifiable consumer request, PROVIDER will be able to disclose to you:
The categories of PERSONAL INFORMATION collected about you;
The categories of sources for the PERSONAL INFORMATION collected about you;
The business or commercial purposes for collecting or selling that PERSONAL INFORMATION;
The categories of third parties with whom PERSONAL INFORMATION has been shared with;
The specific pieces of PERSONAL INFORMATION collected about USER (also called a data portability request);
If USER PERSONAL INFORMATION has been sold or disclosed for a business purpose, two separate lists disclosing: (1) sales, identifying the PERSONAL INFORMATION categories that each category of recipient purchased; and, (2) disclosures for a business purpose, identifying the PERSONAL INFORMATION categories that each category of recipient obtained

DELETION REQUEST RIGHTS.
You have the right to request that SITE delete any of USER PERSONAL INFORMATION that has been collected from USER and retained, subject to certain exceptions. Once PROVIDER receives and confirms USER verifiable consumer request, SITE and PROVIDER will delete (and will direct FULFILLER to delete) USER PERSONAL INFORMATION from records, unless an exception applies.
PROVIDER may deny USER deletion request if retaining the information is necessary for PROVIDER or FULFILLER to:
Complete the transaction for which the PERSONAL INFORMATION was collected, provide a good or service that USER requested, take actions reasonably anticipated within the context of the ongoing business relationship with you, or otherwise perform the contract between USER and the TICKET SELLER.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, protect the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if USER previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on USER relationship with SITE Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which USER provided it.

PERSONAL INFORMATION SALES OPT-OUT RIGHTS.
If USER are a California resident, USER may request to opt-out of the sale of USER personal information through CONTACT CUSTOMER SUPPORT, and allow a reasonable time frame outlined in OUR policy.
You do not need to create an account with SITE to exercise USER opt-out rights. Fulfiller will only use personal information provided in an opt-out request to review and comply with the request.

EXERCISING ACCESS, DATA PORTABILITY, AND DELETION RIGHTS.
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us:
Only you, or USER duly authorized representative, may make a verifiable consumer request related to USER PERSONAL INFORMATION.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
Provide sufficient information that allows us to reasonably verify USER are the person about whom PERSONAL INFORMATION was collected or an authorized representative.
Describe USER request with sufficient detail that allows PROVIDER to properly understand, evaluate, and respond to it.
PROVIDER cannot respond to USER request or provide USER with PERSONAL INFORMATION if PROVIDER cannot verify USER identity or authority to make the request and confirm that the PERSONAL INFORMATION relates to you. In USER request, USER need to provide enough information that allows PROVIDER to reasonably verify that USER are the person that information was collected about.
Making a verifiable consumer request does not require USER create an account with us.
PROVIDER will only use PERSONAL INFORMATION provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

RESPONSE TIMING AND FORMAT.
PROVIDER will provide a response to a verifiable consumer request within forty-five (45) days of its receipt. If PROVIDER requires more time (up to 45 days), the PROVIDER will inform USER of the reason and extension period in writing.
Any disclosures PROVIDER provides will only cover the 12-month period preceding the verifiable consumer request's receipt. The response PROVIDER provides will also explain the reasons PROVIDER or FULFILLER cannot comply with a request, if applicable. For data portability requests, PROVIDER will select a format to provide USER personal information that is readily useable and should allow USER to transmit the information from one entity to another entity without hindrance.
PROVIDER does not charge a fee to process or respond to USER verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If PROVIDER determines that the request warrants a fee, PROVIDER will tell USER why PROVIDER made that decision and provide USER with a cost estimate before completing USER request.

NON-DISCRIMINATION:
PROVIDER will not discriminate against USER for exercising any of USER CCPA rights. Unless permitted by the CCPA, PROVIDER will not:
Deny USER goods or services.
Charge USER different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide USER with a different level or quality of goods or services.
Suggest that USER may receive a different price or rate for goods or services or a different level or quality of goods or services.

OTHER CALIFORNIA PRIVACY RIGHTS:
California Civil Code Section § 1798.83, the "Shine the Light" law, permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to CONTACT CUSTOMER SUPPORT
Copyright Infringement Notification Should USER wish to file a copyright infringement notification with SITE, USER will need to send a written or electronic communication that includes all of the following, as based on Section 512(c)(3) of the Digital Millennium Copyright Act (DMCA):
Identification of the material that is claimed to be infringing or to be the subject of infringing activity. *Please provide the URL(s) in the body of the email or letter, as this will help us to identify the potentially infringing material.*

CONTACT INFORMATION OF THE COMPLAINANT.
A statement that the complainant has a good faith belief that use of the material in the manner complained of is a copyright violation. A statement that the information in the notification is accurate, and under penalty of perjury, that the complainant is authorized to act on behalf of the owner of material that has allegedly been infringed.
Written or electronic notice of copyright infringement should be mailed, faxed, or emailed to SITE's designated agent at:
Copyright Complaints CONTACT CUSTOMER SUPPORT and provide the URL with you complaint.

PLEASE NOTE THE FOLLOWING:
Under Section 512(f) of the DMCA, any person who knowingly misrepresents that material or activity is infringing may be subject to liability for damages.

SERVICE AND ADVERTISING EMAILS.
SITE may send USER several service-related emails to the email address given when placing an order. These include but are not limited to a confirmation email with details of USER'S order, a pre-event email reminder about the event to be attended, and a post-event email gathering feedback on the USER'S experience. When USER places an order, SITE may also add USER to the weekly mailing list to be informed of upcoming events. USER can opt out of these emails at any time by notifying customersupport@ticketfaster.com.

COVID-19 (CORONAVIRUS) RELATED EVENT CANCELLATIONS AND POSTPONEMENT.
To assure fans' safety during these uncertain times, all tickets are subject to restrictions and requirements put in place by venues, teams, or government authorities as it pertains to proof of COVID-19 vaccination, proof of negative COVID-19 test, social distancing, wearing personal protective gear, age restrictions, or similar measures. If USER cannot attend the event due to USER failure or inability to comply with such requirements, USER will not receive a refund. If the event is held without fans or reasonably similar seats are not available, USER will receive a refund as if the event was canceled.

IN LIGHT OF RECENT DEVELOPMENTS RELATED TO COVID-19 AND WITH GREAT CONCERN FOR OUR CUSTOMERS' SAFETY AND WELLBEING, WE ESTABLISHED THE FOLLOWING TERMS FOR COVID-19 RELATED EVENT CANCELLATIONS AND POSTPONEMENTS EFFECTIVE IMMEDIATELY:
IF AN EVENT IS CANCELLED AS A RESULT OF COVID-19, USER may have an option to receive a credit voucher ('Credit Voucher') in the amount of 100% of the original purchase price (minus any delivery charges) (the 'Value') to be used towards any ticket purchase made on SITE within 365 days from USER Credit Voucher issuance date. Alternatively, USER may request a full refund (minus any delivery charges).
Credit Vouchers can be used for separate purchases as long as any portion of the Credit Voucher retains its Value; however, this will not extend USER Credit Voucher's valid through date.
USER Credit Voucher has no cash value and cannot be sold, exchanged or combined with any other offer. We may modify or discontinue the new Credit Voucher issuance without notice. Credit Vouchers are void where prohibited.
USER Credit Voucher cannot be transferred to another individual or used as a payment method on any other site, other than the site where USER original purchase was made, and it cannot be transferred to a different currency. If the Site where USER original purchase was made is no longer in service, USER Credit Voucher will still be honored.
If USER choose not to utilize the Credit Voucher program, please be advised that due to recent events, USER refund may take up to 30 days to be processed.
By accepting the offer of a Credit Voucher or Refund, USER agree that no further payment shall be made to USER with respect to the purchase in question and USER agree not to seek any additional refunds, credits or charge backs. You understand that USER Credit Voucher or Refund is the sole remedy available to USER for USER original purchase. If a charge back is filed against the merchant of record with USER credit card company, we reserve the right to withdraw any offers made, including this Credit Voucher offer.
If USER take no action after receiving a notification from us, USER will receive a voucher by default. If USER have received a voucher, but prefer to receive a cash refund, then USER must contact our customer service within seven (7) calendar days from receiving the cancellation notification.
IF AN EVENT IS POSTPONED OR RESCHEDULED AS A RESULT OF COVID-19, and the original tickets are valid for entry at the time of the rescheduled event, USER original tickets will remain valid for the rescheduled event and USER order will not qualify for a refund or a Credit Voucher. If USER do not feel it is safe for USER to attend the event, USER can always resell USER valid ticket.
NO SPECTATORS EVENTS. If USER event is announced to be played without spectators as a result of COVID-19, it will be treated as if the event is cancelled. These tickets will be eligible for a refund or Credit Voucher program unless event organizers inform us otherwise.
All other Terms and Conditions remain in full force and effect without amendment or modification.
Amendments SITE reserves the right to amend this policy at any time. SITE will post a notice of changes on its SITE, when and if the terms of this policy are amended.

CONSUMER PERSONAL INFORMATION REQUEST.
1. SAFETY AND HEALTH POLICIES
Due to the uncertainty related to the COVID-19 pandemic, USER Event tickets and admission are subject to all stadium and Event Provider safety and health policies. You acknowledge that due to the evolving nature of the pandemic, the Event Provider may continue to develop and update these policies in the intervening time between USER purchase and the Event date. By using Event tickets, USER acknowledge and agree that USER will comply with such policies and USER attendance at the Event is conditioned on such compliance. If USER admission to the Event is denied or revoked because USER have willfully failed or refused to comply with any such safety and health policies of the stadium or Event Provider, USER will not be eligible for a refund.
2. ASSUMPTION OF RISK, RELEASE, WAIVER & COVENANT NOT TO SUE
AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PUBLIC PLACE WHERE PEOPLE ARE PRESENT. COVID-19 IS AN EXTREMELY CONTAGIOUS DISEASE THAT CAN LEAD TO SEVERE ILLNESS AND DEATH. ACCORDING TO THE CENTERS FOR DISEASE CONTROL AND PREVENTION, SENIOR CITIZENS AND THOSE WITH UNDERLYING MEDICAL CONDITIONS ARE ESPECIALLY VULNERABLE. BY ATTENDING THE EVENT, YOU VOLUNTARILY ASSUME, ON BEHALF OF YOURSELF AND ALL ACCOMPANYING MINORS, ALL RISKS RELATED TO EXPOSURE TO COVID-19.
On behalf of yourself and USER Related Persons, USER further hereby release (and covenant not to sue) each of the Released Parties with respect to any and all claims that USER or any of USER Related Persons may have (or hereafter accrue) against any of the Released Parties and that relate in any way to (i) USER exposure to COVID-19; (ii) USER entry into, or presence within or around, the Event (including all risks related thereto, and including without limitation in parking areas or entry gates) or compliance with any protocols applicable to the Event; or (iii) any interaction between USER and any personnel of any of the Released Parties present at the Event, in each case whether caused by any action, inaction or negligence of any Released Party or otherwise.
3. SEVERABILITY CLAUSE
If any provision or part of these Supplemental Terms is held to be illegal, unenforceable or ineffective, such provision or part thereof shall be deemed modified to the least extent necessary to render such provision legal, enforceable and effective, or, if no such modification is possible, such provision or part thereof shall be deemed severable, such that all other provisions in and referenced in these Supplemental Terms remain valid and binding.

These policies were last amended 12.25.23